ReceptionCraft

Terms of Service

Last updated: October 16, 2025

1. Acceptance of Terms

By accessing and using ReceptionCraft ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ReceptionCraft is a comprehensive reception management platform that provides businesses with tools for managing visitor reception, appointments, and front desk operations. Our services include but are not limited to:

  • Digital visitor management system
  • Appointment scheduling and management
  • Visitor check-in and check-out processes
  • Reporting and analytics
  • Integration with existing business systems

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Use the Service for any fraudulent or illegal purposes

5. Intellectual Property

5.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of ReceptionCraft and its licensors. The Service is protected by copyright, trademark, and other laws.

5.2 User Content

By posting content to the Service, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute your content in connection with the Service.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as outlined in our Privacy Policy.

7. Payment Terms

7.1 Subscription Fees

Some features of the Service require payment of fees. You agree to pay all applicable fees for the Service you select. Fees are non-refundable except as expressly stated in these Terms.

7.2 Billing

We use third-party payment processors to process payments. You agree to provide accurate billing information and authorize us to charge your payment method for all fees incurred.

7.3 Refunds

Refunds may be issued at our discretion for service interruptions or technical issues. Refund requests must be submitted within 30 days of the billing date.

8. Service Availability

We strive to provide continuous availability of the Service but do not guarantee that the Service will be available at all times. We may perform maintenance, updates, or other work that may temporarily disrupt the Service.

9. Limitation of Liability

To the maximum extent permitted by law, ReceptionCraft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Indemnification

You agree to defend, indemnify, and hold harmless ReceptionCraft and its officers, directors, employees, and agents from and against any claims, actions, or demands arising from your use of the Service or your violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ReceptionCraft is incorporated, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@receptioncraft.com
Address: [Company Address]
Phone: [Contact Phone Number]